Gaggia UK’s unique ‘forever customer care’ puts us in line for 2 national awards
 
Gaggia UK has been shortlisted for two of the UK’s most prestigious customer service awards.

We’ve been shortlisted in the Institute of Customer Service awards for the Customer Focus Award for small and medium businesses and the Commitment Award B2C for our unique ‘forever customer care’ policy.

We are instantly accessible on Zoom and phone all day, helping anyone with a Gaggia coffee machine long after the warranty has run out.

People contacting us for help or advice speak immediately to someone from the company and they can do that either on the phone or by coming straight through on Zoom.

Our service for people who are deaf or hard of hearing is exceptional as we’ll arrange for a sign language expert to join online so deaf people can communicate directly with our team.

We’ve fully embraced Artificial Intelligence and introduced our own chatbot that’s simply called VAR and asked our customers to email in the questions they’d like VAR to answer. More than 2,000 came in and now the answers have been programmed into VAR it’s probably the most advanced AI chatbot in the coffee industry.

Gaggia UK’s ratings on TrustPilot are virtually all five-star with excellent testimonials being posted on the internet just about every day.

Managing director Raj Beadle says: “We can’t think of another organisation that provides the same level of free customer care out of warranty and instant accessibility that we do. We view these awards as the best in Britain for customer service so we are delighted to be shortlisted in two categories, especially as we are up against some big names.”

The Commitment Award B2C sees Gaggia pitched against the Nationwide Building Society, Cirencester Friendly Society, Pension Insurance Corporation and the National Records of Scotland which preserves and publishes information about Scotland’s people and history.
The Customer Focus Award shortlist includes Mazuma mobile phone recycling service, Carmoola car finance company, top quality bathroom equipment company Geberit and Personal Group insurance.

Raj adds: “Our concept is simple yet highly effective, using Zoom to provide quick and efficient customer care which we call Forever Customer Care as it continues after the warranty ends.

“When customers contact a company they want an instant response - someone to pick up the phone and talk to them immediately - yet how many businesses actually do this? With most, the caller has to endure digital call handling systems that have them pressing this button, then another and another before subjecting them to awful muzak before the call is finally answered or, worse, gets cut off when they’ve been waiting for it to be answered for ages.

“At Gaggia UK people can contact us immediately by phone, chat or zoom and are instantly talking to a person from the business. It’s amazing how many customers are surprised and even shocked by that.”

Raj adds: “If the member of staff can’t resolve the problem straightaway then the customer is immediately referred to an engineer who will join the Zoom or phone call.

“This means that if they have a problem with a coffee machine they can show us the problem and we can give instant advice there and then and guide them on how to fix it as many of the issues can be quickly solved.

“It also saves the time, effort, money and the environment of needlessly sending a machine  back to us when it can be quickly sorted online. If a part needs replacing we can get it ordered and delivered straight to the customer and then talk them through how to fit it.

“The number of coffee machines sent back to us for repairs, servicing or upgrades has halved since we introduced Zoom into our customer service.”

In 2003 Gaggia UK was granted Cool Brand Leader status by The Brand Council which put the company alongside the likes of Aston Martin, Chanel, Royal Doulton, Bang and Olufsen, Jaguar Cars, Lambretta, Vespa, Moet & Chandon, Selfridges and Xbox.

This is because Gaggia machines – the first ever coffee machines in the UK 75 years ago - have changed the way coffee was made forever and continues to be a brand leader.

When Soho was the centre of the coffee world in the mid-1950s
 
Gaggia coffee machines revolutionised society in the 1950s with Soho in London leading the way as the birthplace of British espresso culture.

This year marks 75 since the first Gaggia coffee machines arrived in the UK and Gaggia UK has unearthed news stories and adverts from that time capturing the excitement behind the new craze.

The place that’s widely accepted as starting it all was the Moka Bar in Frith Street. This was somewhere teenagers too young for pubs could gather and is thought by some to have prompted the youth culture explosion that soon changed social life in Britain forever.

In those early days a few were begrudging coffee fans such as the author John Sutherland, who recalls: “The Gaggia machine, a great burbling, wheezing, spluttering monster would excrete some bitter caffeinated essence. It would be swamped with steamed-milk foam and dusted with chocolate to form its ‘cappuccino’ hood. Glass cups and brown sugar (lots of it) were de rigueur.  Frankly, 50s espresso was no taste thrill but it felt smart as hell.”

Well, Gaggia’s certainly a taste thrill these days with a wide range of state-of-the-art machines ideal for use in people’s own homes.

Journalist Frank Jackson wrote in the 1950s: “The honour of being the very first espresso bar in London is proudly, fiercely and appropriately claimed by Soho’s Moka in Frith Street. They certainly started something.

“Ever since, espresso bars have mushroomed up in all the more cosmopolitan districts of the Smoke.

“The espresso bars have brought back to London a leisurely sociability which was in danger of being lost. You can sit as long as you like over your cup of coffee without being chivvied.

“Out of those weird machines like huge, gleaming table radios with knobs on comes a good, strong brew which Continental visitors can recognise as coffee.”

Frank sure had a way with words with his descriptions of the folk you’d meet at Moka and the nearby Bar Italia which is still going strong today.

He added: “At the Moka you can brush up on your Italian as you try, rather desperately, to eavesdrop on voluble conversations which seem to bear small relation to the neat systems of the grammar books.

“Further north up Frith Street is Bar Italia whose customers are also mainly Italian, but more proletarian. There’s a jukebox to help the unbuttoned atmosphere.”

He then talks about The Marrakesh in Rupert Street that he says is “one of Soho’s classier joints and, in the evening after the show, is a favoured haunt of the gay young things.

“Small and friendly is Times Square in Newport Court. There you can often hear muscle boys gravely discussing the finder points of their lats and pecs.”

Gaggia coffee had taken off so much that Gaggia even had a showroom at its own Gaggia House at 10 Dean Street in Soho.

Fellow journalist Elwyn Jones saw coffee as an art form.

“All have decors that have been deliberately designed and which are consistently stimulating and alive,” he wrote. “They are, as it were, three dimensional stage backdrops with the people and the food and the coffee real, not faked.

“The bright lights of the coffee machine dominate them.”
So, for the sake of nostalgia, here’s a list of the 20-plus bars in Soho that served coffee from Gaggia espresso machines in those bygone days of the mid-50s.
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San Marco, Lexington Street
La Ronde, Poland Street
The Gargoyle Club, Meard Street
The Mandrake Club, Meard Street
The Marrakesh, Rupert Street
The Tahiti Club, Shaftesbury Avenue,
The K&K, Macclesfield Street
The Can Can, Hanway Street
The Moulin Rouge, Hanway Street
Moka Bar, Frith Street
Pinocchio, Frith Street
Times Square, Newport Court
The Kaleidoscope, Gerrard Street,
La Fiesta, Gerrard Street,
The Chapingo, Peter Street,
Orlando’s, Old Compton Street
The Two I’s, Old Compton Street
Prego, Old Compton Street
The Moka-ris, Dean Street,
Court Snack Bar, Dean Street
Daniellis, Dean Street
Number 93, Dean Street
The Fresserie, Berwick Street
Sabrina, Wardour Street
Café Britannique, Wardour Street
Capitelli, Beak Street

How Gaggia sparked the start of the coffee revolution in the UK 75 years ago

​It’s a major milestone in the Gaggia story and intrinsically linked with a legendary part of one of London’s best-known districts.

This year, 2025, marks 75 years since Gaggia coffee machines were first sold in the UK and Soho quickly became synonymous with the new taste that started to replace centuries of tea drinking.

In 1950 people’s experience of coffee was limited to instant granules – a far cry from the range and quality you can get today.

So the taste of freshly brewed coffee from the latest high technology café coffee machines imported from Milan in Italy blew their tastebuds as well as their minds.

Soho is in the heart of London’s West End surrounded by theatre, arts, culture, fashion, free-thinking … everything that fired Britons’ imaginations in the coming years as they started to move away from the austerity forced on them by the Second World War and its aftermath.

People sought an escape, a new beginning and coffee absolutely defined this – a spectacular taste dispensed from sleek, stylish espresso coffee machines accompanied by the telltale hiss of steam and the clatter of porcelain cups.

The centre of attention became the Gaggia machines in coffee bars such as Bar Italia in Frith Street which served the British public with something they’d never seen before - espresso topped with a golden layer of crema. Bar Italia has since become one of the world’s best known cafes yet still only uses Gaggia coffee machines.

Gaggia had transformed drinking coffee into a true experience verging on performance art - dramatic, aromatic and utterly continental. Word spread quickly and Gaggia machines quickly became the centrepiece of Soho’s growing network of coffee bars, each one buzzing with music, conversation and energy.

Everything about the coffee bars was new and exciting with bright, modern décor and jukeboxes playing the latest hits along with Italian waiters adding to the authenticity of the experience.

Students, actors and musicians flocked to these bars which became meeting places for creatives, rebels and romantics — a scene so dynamic that the Daily Mirror dubbed it “the espresso revolution.”

Just as the West End theatres a short walk away entertained audiences with dazzling performances, the Soho coffee bar offered its own kind of artistry. The barista was the performer, the machine his instrument and the espresso hiss his applause.

By the late 1950s London boasted hundreds of coffee bars and Gaggia machines were at the heart of many of them such as The 2i’s Coffee Bar where future rock ’n’ roll stars such as Cliff Richard, Hank Marvin and Tommy Steele played in the basement with the likes of Diana Dors, Michael Caine and Terence Stamp among its clientele.

Then there were the stylish hangouts like The Moka Coffee Bar founded in 1953 by Italian actress Gina Lollobrigida at 29 Frith Street. 

By then the espresso bar had become a symbol of freedom and modernity.

This was coffee as culture, as lifestyle — and Gaggia was right there, shaping Britain’s first taste of it.
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And Gaggia remains at the heart of this lasting legacy with hundreds of thousands of Gaggia coffee machines now in people’s homes throughout the UK. making Gaggia as relevant and brand-leading today as it was back then.

A national magazine has just named a Gaggia coffee machine as the ultimate one for coffee lovers.

Lifestyle technology magazine T3 – which carries out comprehensive reviews on gadgets – says the Gaggia Accademia is the top bean to coffee machine.

It was up against strong competition such as the Jura J10 and the KitchenAid KF8 but pipped them both to win.

T3 states: “Gaggia’s style and unique barista-orientated features really gave it the edge. With exceptional quality controls, a cup warmer and solid water filtration, the Accademia is an absolute master of the classics.”

The T3 in-depth review says: “Gaggia’s pedigree and expertise has helped it build some fantastic automated bean-to-cup espresso machines.

“Why is the Gaggia Accademia so good? Well, the Accademia features a fully-fledged independent steam wand. You still have access to a filled, fully automated milk carafe capable of auto-steaming you a latte, cappuccino or flat white, but the fact this thing has its own dedicated unit for those skilled enough to pour swans and texture their own milk is an awesome addition and works surprisingly well, being versatile enough to ensure that crisp, smooth milk each and every time.

“Coffee quality is impressive as well. Using our house blend beans it delivered a taste profile that wasn’t a million miles away from a professional setup. The Accademia actually has the ability to adjust the grind size, making it finer or coarser depending on your needs.”

The review adds: “Tech features are broad too with each drink fully customisable with options for pre-brewing, milk foam density, temperature, aroma and more. There’s a lot here which is great to see without it being too complex.”

Gaggia UK managing director Raj Beadle said: “It’s quite something to come out on top in a T3 review as they dive deeply into everything they review.
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“Winning is a great testament to the Gaggia designers and engineers who always produce coffee machines that are so stylish they always have a wow factor but are also incredibly robust and reliable too.”

Billy Matthews loves nothing better than taking his Gaggia Classic coffee machine apart and then cleaning or modifying it.

The 28-year-old NHS health professional from Bournemouth didn’t even have a ‘proper’ cup of coffee until 3 years ago, but it gave him that ‘eureka’ moment that’s led to a fascination with coffee, especially Gaggia machines.

Now he’s known across social media as The Coffee Bill, making his own videos using Gaggia coffee machines.

His forte is also showing people how to modify and maintain their Gaggia machines to be sure of the very best performance at all times. 

He even got his hands on one Gaggia machine that hadn’t be cleaned since it was bought back in 2007 and shows just how mucked up a coffee shower screen and boiler can get - causing the water to dribble all over the place - yet how easy it can be to clean. It takes just one bolt and a few minutes.

Billy – who has worked in cancer care in his ‘day job’ and will soon start a new role with stroke patients - said: “My deep love of coffee all started when I was staying with a friend in London in 2022 and he asked if I wanted a cup of coffee so I said a cup of instant would be great.

“But he had an espresso machine and made me a flat white which was by far the greatest cup of coffee I’d ever had. It was the best flavour, the best texture, everything about it was brilliant and I thought about that coffee all day.”

The coffee had not just sparked an interest, it sparked an obsession and a quest for Billy to learn all he could about coffee.

After a year experimenting with a second-hand coffee machine, Billy felt he was ready to take it to another level and his local coffee shop – the Seventh Seal in Dorchester – highly recommended the Gaggia Classic.

Billy has never looked back since getting his Classic.

“The coffee from a Gaggia Classic can be exquisite and it took me on a great learning curve, accelerating my knowledge,” said Billy. “I now have a deep passion for brewing and learning while sharing everything I’ve discovered along the way.

“The Gaggia Classic strikes the perfect balance of great performance out of the box yet is highly customisable for those who want to take things further. The huge community around it and its strong reputation make it the ideal machine to start - and grow - with.”
Billy does his own videos which he publishes mainly on Instagram and YouTube, showing people how to properly clean and descale their Gaggia – including how often to do it and the best products to use – as well as how to modify or upgrade your Gaggia yourself.

One shows the installation of the wonderfully named Proportional Integral Derivative - thankfully PID for short - to give complete control over the water temperature.

Billy, who has 6,554 followers on Instagram, adds: “I’m never happier than when I’m stripping down a Gaggia coffee machine to see how it all works. I think people have a fear of fear itself when it comes to anything technical but I take them through it step by step and it really isn’t as daunting as they think.

“Everyone needs to learn how to clean and descale their Gaggia coffee machine regularly and then take the short time needed to make it happen.”

One follower, Lucas Hutton, said: “I went through this exact process two years ago and fixed my parents’ machine that had been sat around for like a decade.”

That’s the problem. Many coffee machines lying around unused often only need a good clean to get them going again.

Billy also loves to inject humour into his videos.

In one he places his Gaggia Classic coffee machine in front of  world coffee expert James Hoffman doing a presentation on the TV, imploring it to learn how to make great coffee.

“That one did well, better than expected,” said Billy.

He’s just been filming a review of the new Gaggia GT coffee machine which will be out soon on his YouTube channel.

And one of Billy’s videos goes into the joys of decaf coffee.

“Decaffeinated coffee can get a bad reputation but I can’t understand why,” says Billy. “Decaf beans have a lot of flavour to give but I talk about why it’s so easy to over extract from them in the video.”

In short, Billy’s coffee philosophy is simple.
“Coffee can be a great way to destress if you have a stressful life,” he says. “It certainly helps me.”
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To see Billy in action go to
Instagram https://www.instagram.com/the.coffee.bill
YouTube https://www.youtube.com/@TheCoffeeBill
Tik Tok https://www.tiktok.com/@thecoffeebill

​Why Coffee Kev who runs the Coffee Blog says it’s ‘got to be a Gaggia’
 
Kev Lewis is one of the UK’s leading independent coffee reviewers and his first ever espresso coffee machine was a Gaggia.

He knows Gaggia UK well and will always suggest people get a machine from Gaggia due to its phenomenal customer service and the fact its experts are always on hand to help.

Kev says: “The reason I always recommend Gaggia Direct when I’m talking about Gaggia machines is that I genuinely believe these are the best people in the UK to buy the machines from. They stock the machines here in the UK, you can simply call them if you have a problem and they have engineers in-house to fix any problems.

“They are the guys who offer the Gaggia warranty in the UK too so if you buy any official Gaggia UK machine (not a grey import with a plug adapter) they will be the guys responsible for your warranty.

“I’ve spent time at their building in Elland near Halifax and I’ve seen and heard them interacting with new and existing customers. Even managing director Raj Beadle answers the calls and gives advice which is amazing - I’ve never heard of this happening anywhere else before.

“People don’t appreciate how rare yet how important that is to have a main dealer who offers such excellent sales support from a team with such an in-depth knowledge of the entire Gaggia range.

“I’ve also had a lot of feedback from fellow coffee botherers who are customers of theirs and, as a result, I’m always very comfortable to recommend them.”

Kev, 47, lives in Stockport and his YouTube channel studio is based at Alderley Edge in Cheshire near Manchester Airport, along with his coffee sales business The Coffee Works (https://www.cworks.co.uk) which supplies freshly roasted coffee beans.

It all began in 2015 when Kev was bought a cafetière for his birthday and wrote a review about it. When he realised he’d notched up 2,000 words he realised there may be a blog in it so he set up his own blog – simply called Coffee Blog (https://coffeeblog.co.uk), followed by his own  Coffee Kev YouTube channel (https://www.youtube.com/@Coffee_Kev) where he has almost 68,000 subscribers. You can also catch him on Instagram at @ukcoffeeblog
Yes, you’ve probably guessed by now that Kev is a ‘details guy.’ When he reviews coffee machines it’s in-depth but not overly technical so anyone – whatever their knowledge of coffee machines – can follow it.

He says: “It’s not that simple buying a coffee machine any more as there are so many out there to choose from so my blogs are often designed to provide useful information to those looking for help. I try to give a lot of detail.”

Kev has a strict set of testing criteria – such as how hot the water is, how long it takes to reach that temperature and the loudness of each machine which he measures on his decibel meter.

Apart from his videos presentations, Kev also writes it down in the blog so coffee lovers can see what he’s saying at a glance and also remind themselves of specifications and machine dimensions later.

He’ll use a coffee machine he’s going to review for at least a couple of weeks before he writes a word so gets to know it really well.

“There’s certainly a lot of effort behind each piece of coffee content I do,” says Kev. “Doing a full review can easily take the best part of a couple of days.”

And the style certainly works supremely well with Kev now reaching 2 million users a year.

Kev, who went through the Speciality Coffee Association barista training to improve his general coffee knowledge, said: “The first espresso machine I bought was a 2003 Gaggia Classic which I purchased in 2016. It was built like a tank and absolutely spot on.”

He set up The Coffee Works when he had trouble sourcing unusual or speciality coffees and his biggest seller – coincidentally his own favourite which he drinks every day – is the chocolate brownie blend.

The business began with 4 coffees and now has 23 - they roast the beans every day and grind to order, if required, so every bag sent out is guaranteed fresh.

Kev adds: “I think our best coffee for bean to cup machines is the chocolate fondant which is more edgy and has something of a kick.”

His range veers from a classic Italian blend to a Millionaires Shortbread Honduras blend, a Marzipan Truffle and even an Apple Pie and Custard Half Caffeine.

When it comes to the Gaggia range Kev reckons people wanting a manual machine should always go for the Gaggia Classic and, for the bean to cup machine, opt for the Gaggia Brera.

So there you are … go get a Gaggia!

Kevin's Page on Gaggia
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It’s hard to believe that it’s been 33 years since I began working with Gaggia.
In the same year that the now-iconic Gaggia Classic was launched, I found myself stepping into what would become a lifelong relationship with one of the most respected names in espresso. It feels right to tell this story now – not just because it’s personal, but because it runs parallel with the evolution of espresso itself in homes across the UK...

Special iced coffees are a super cool way to stay cool this summer … and here are 3 great recipes
 
It’s summer and fair to say it’s far warmer in Italy – the home of Gaggia – than it is here in the UK.

That’s why Gaggia Milano – the Gaggia headquarters in Italy - is using coffee in a cool and very classy way to, well, help coffee lovers cool down.

It’s launched its Iced Coffee Club which means every Friday a new super cool coffee recipe is revealed … and anyone can join the club which you’ll find on Instagram @gaggiamilano.

Short videos show you exactly how to make them so why not join the club and get as cool as they are in Italy.

Here are the first 3 recipes with many more to come @gaggiamilano so why not give them a try.
 
Tiramisù Latte. 
First up is a coffee twist on the classic Italian dessert.

1. Make the first layer by whipping together heavy cream, whole milk and sugar to your taste. Pour it into a glass but make sure it isn’t too dense.
2. Place a few small ice cubes on top.
3. Brew your Gaggia espresso and pour over the ice cubes.
4. Top with a cream made with mascarpone cheese mixed with heavy cream and sugar.
5. Dust with cocoa.
 
Dreamy Orange
If you love orange and cinnamon then you’ll adore this second recipe.

1. Make a creamy layer by frothing heavy cream with a high-quality blood orange juice, adding a squeeze or two of agave syrup.
2. Drop an ice cube in.
3. Brew your Gaggia espresso and pour it into the glass.
4. Decorate with a cinnamon stick.
 
Affogato Rebel
Affogato is a big scoop of vanilla ice cream with a hot espresso shot poured over it but this third recipe gives it a twist by using ice cream bars instead of ice cream.
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1.⁠ ⁠Put a couple of mini ice cream bars in a glass.
2.⁠ ⁠Brew your Gaggia long espresso directly into the glass.
3.⁠ ⁠Make a creamy layer by frothing coconut cream, then pour it over the espresso.
4.⁠ ⁠Add an extra mini ice cream bar. 

These 3 great recipes are only the start so remember to check @gaggiamilano out every Friday for more.

Summer’s here and with it a rare chance to get discounts off Gaggia coffee machines, accessories and even our coffee.

We don’t tend to do sales in winter and usually steer well clear of Black Friday in November and all those over-hyped shenanigans.

No, here we’re rather more relaxed and in holiday mode so we thought we’d share that summery feeling with you all, especially as our newest machines now come with an over-ice feature too.

We’ve a few discount codes that have just become available, ranging from reducing prices on specific machines to money off if you spend over a certain amount.

Here’s a snapshot of what we have on special offer.
* Get £75 off the Gaggia Anima Black and Anima Barista Plus by using the code NS25AN75. Both those machines are already greatly reduced to £499 from £719 so you’ll make a huge saving using our discount code.
* Get £10 off orders over £100 with the code NS22AU10
* Get 10% off coffee and Gaggia accessories with the code SUM25AC
* Get £30 per subscriber off orders over £400 with the code NS25J30
* Save 5% on orders over £600 with the code NS25J5P

Don’t forget, when you buy a coffee machine direct from Gaggia UK you’ll also automatically get our 5 year warranty on parts that includes parts and labour for the first 2 years and our forever customer support which lasts, well, forever.
Any questions or problems in the future then contact us directly by phone or zoom and you’ll be straight through to a person who can help – none of that automated phone and muzak malarkey.

All the full discount details are on the Gaggia UK website at Subscriber Promotions New - GAGGIA UNITED KINGDOM

How ice can make your coffee and mocktails extra nice … and here are 3 great Gaggia recipes

Heatwaves and long sunny days don’t trouble the UK that often so let’s make the most of them by mixing coffee with ice.

An iced coffee is actually great in summer, autumn, winter and spring and here we share three great recipes for luxury coffee mocktails with you.

To help you on your way, we can update the software on your Magenta Prestige and the Cadorna Prestige, which will give you that over ice function. All our new machines of these two models have it and if you want it on yours, simply contact us. 
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Any machine that comes in for a service or maintenance will be automatically upgraded.

Gaggia UK managing director Raj Beadle says: “We all love a hot coffee but iced coffee is certainly becoming increasingly popular, never more so than when we’re lucky enough to get a spell of hot weather.

“Many people who have never tried an iced coffee before are amazed by the taste and just want to explore what else they can do with coffee and ice so we thought we’d share these three great recipes with you.”

The recipes for these non-alcoholic mocktails have been devised especially for Gaggia by Christian Tirro and Vanessa Ferrini from the Italian Barista Academy.

The three are a Virgin Expresso Colada, a Ginger Coffee Spritz and a Chilled Banana Shake.

Virgin Espresso Colada
Ingredients
20ml coconut syrup
100ml pineapple juice
100ml coconut drink
The juice of half a lemon
6 ice cubes
Soda
1 double espresso 

This is so easy to make in a blender. Pour in the coconut syrup, pineapple juice, coconut milk, the juice of half a lemon and 6 ice cubes. Mix everything until you get a creamy smoothie.

Then pour it into your cocktail glass, add a few extra ice cubes, drop in a splash of soda to make the drink fizzy and finally add the cooled down espresso on top. This will make the drink more intense.

If you fancy garnishing it then decorate the glass with a pineapple leaf and a slice of dried pineapple on top.
 
Ginger Coffee Spritz
Ingredients
1 espresso
2cl ginger syrup
Lime juice
Soda
Ice
A slice of dried lemon
Candied ginger
 
1. Brew a double espresso with your Gaggia machine and pour it into the glass.

2. Add the ginger syrup in the glass, over the espresso, then stir so the aromas can mix.

3. Squeeze a lime into the soda and then pour the lime-flavored soda into the glass.

4. Add a handful of crushed ice into the glass and top with an extra splash of lime soda.

You can garnish your Ginger Coffee Spritz with a dried slice of lemon and candied ginger.
 
Chilled Banana Shake Mocktail
Ingredients  (for 1 drink)

1 espresso shot
1 over-ice coffee (prepared with Gaggia Cadorna or Magenta Prestige)
1 banana
4cl of coconut syrup
150ml of coconut milk
1cl of liquid sugar
Ice cubes

Instructions (you can probably skip decorating the glass if you want)
1 Prepare the banana milkshake: Combine a banana, coconut syrup, coconut milk and liquid sugar in a blender and blend until you obtain a thick, smooth mixture. This will be the creamy base for your drink.

2  Prepare the Coffee Cream: Using an electric milk frother or whisk whip together the espresso, water and liquid sugar until you get a firm, velvety foam.

3  Decorate the Glass: Use a kitchen brush to coat one side of the glass with liquid sugar. Dip that side into the shredded coconut to garnish.

4  Assemble the Mocktail: Fill the glass with ice cubes and brew over them the over-ice coffee with your Gaggia machine. Then pour the banana milkshake into the glass, followed by the whipped coffee cream on top. 
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5  Garnish: Top with banana chips and a sprinkle of shredded coconut or coconut flakes.
If you have your own recipes using Gaggia coffee machines why not share them with us by emailing them to [email protected]
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