GAGGIA UNITED KINGDOM

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    • MEET AND CHAT >
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  • CART / SIGN IN
  • Home
    • About Gaggia Direct
    • 25 years of Gaggia Automatics
    • Blog
    • Reviews
    • Manuals and Diagrams >
      • Instruction Manuals
      • Quick Set Up >
        • Quick Set Up Gaggia Anima
        • Quick Set Up Gaggia Cadorna
        • Quick Set Up Gaggia Magenta
        • Quick Set Up Gaggia Brera
        • Quick Set Up Gaggia Naviglio
        • Quick Set Up Gaggia Velasca
        • Quick Set Up Gaggia Accademia
        • Quick Set Up Gaggia Classic
  • MACHINES
    • Manual Machines Range >
      • Classic Range >
        • Classic Range - ALL CLASSICS
        • CLASSIC GT
        • CLASSIC E24 BRASS
        • Classic ALUMINIUM BOILER
        • Classic NON-STICK BOILER
      • Espresso Range
      • Carezza Range
      • All Manual Machines
    • Automatic Machines Range >
      • Accademia
      • Cadorna Range
      • Magenta Range
      • Anima Range
      • Brera Range
      • Velasca Range
      • Naviglio Range
      • Besana range
      • All Automatic Machines
    • Grinders
    • Warranty
    • Professional Machines
    • WORKING FROM HOME?
  • COFFEE+ACCESSORIES
    • COFFEE LINE >
      • Gaggia Coffee
      • Coffee Subscriptions
      • ESE Pods
      • Ècaffè Capsules
      • How to Store Coffee
      • Monin Syrups
    • MOCKTAILS
    • ACCESSORIES >
      • Cleaning Products
      • Barista Accessories
      • Milk Frothing
      • Spare Parts
  • VIDEOS, ZOOM, CHAT
    • MEET AND CHAT >
      • Meet Us Live
      • Gaggia Virtual Assistant
      • Showroom
    • VIDEO AND TRAINING >
      • Videos
      • Barista Training
      • Caffe Club
      • Augmented Reality
      • Podcasts
  • FAQs
    • After Sales Service
    • Repairs Booking In
    • Cleaning and Maintenance
  • CONTACT
    • Contact Us
    • Product Registration
    • Subscribe for News
    • About Us >
      • History
      • Brand Values
      • Our Motto
      • Milano
      • Gaggia 1977
    • Contact Gaggia Worldwide
    • Supporting Charities
    • Gaggia in the Community
    • Truly Italian Roots
    • Shipping
  • CART / SIGN IN

MEET US LIVE
ON ZOOM

    new visitors : please ENTER YOUR NAME AND EMAIL ADDRESS

    [object Object]
                                                                
MEET US LIVE ON ZOOM
REPEAT VISITORS
MONDAY TO FRIDAY 9 AM - 5PM

gaggia Zoom shop
​and help desk

open every week day  ​
9AM - 5PM

Meet us in person
Interested in dropping in for a Chat via Zoom?

SALES AND PRODUCT ADVICE
TECHNICAL ADVICE
BARISTA TRAINING
GENERAL ENQUIRIES

Available during Week Days - 9 am - 5 pm
​
​Between Monday and Friday, yo
u do not have to make an appointment.  If you come in, and find that all our help line staff and engineers are busy, we may ask you to wait or come at a later time.
​
If you want to arrange a meeting for a specific time, please email us or use the chat line to send your request.
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'Connect from desktop clients, conference rooms, and mobile devices. Zoom works seamlessly across all of your operating systems - PC, Mac, Linux, iOS, and Android'


Gaggia's Zoom meeting can offer several benefits for repairing machines, including:

1. Remote Troubleshooting: Zoom meetings can allow Gaggia's repair technicians to troubleshoot machine problems remotely without having to bring the machine back to base or having to visit the customer's location. This can save time and reduce travel costs for both the technician and the customer.

2. Visual Inspection: With Zoom's video conferencing features, the technician can have a clear visual inspection of the machine to diagnose issues accurately. They can see specific parts of the machine that may be hard to describe over the phone.

3. Real-Time Communication: Zoom's real-time communication feature allows the technician to communicate with the customer during the repair process. This means the customer can ask questions and receive immediate answers, reducing the time it takes to fix the machine.

4. Record Keeping: Zoom meetings can be recorded, which means that Gaggia can keep a record of the repair process for future reference or in case of any disputes. It can also serve as a useful training tool for new technicians.

5. Increased Accessibility: Zoom meetings can increase accessibility to Gaggia's repair services. Customers can connect with Gaggia's technicians from anywhere, which means that they can receive support even if they are in a remote location.

In summary, Gaggia's Zoom meeting can offer significant benefits for repairing machines, including remote troubleshooting, visual inspection, real-time communication, record keeping, and increased accessibility.

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Visit us in Elland by appointment
Unit C, Old Power Way, Lowfields Business Park, Elland HX5 9DE


Hours

M-F: 9am - 4pm

Telephone

01422 766972

Email

[email protected]​​

You have come to the Gaggia UK Office. If you are wanting to contact one of Gaggia's Worldwide Offices, please click below :

GAGGIA WORLDWIDE

Online Chat
  • You can use our online chat facility, during office hours and limited hours on weekends. 
Accessibility Issues
  • If you are unable to speak to us on the phone, you can use our web chat facility on this page during normal working hours.
  • We also have a Zoom platform where you can access our video service and chat at the same time. 

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