GAGGIA UNITED KINGDOM

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  • Home
    • About Gaggia Direct
    • 25 years of Gaggia Automatics
    • Blog
    • Reviews
    • Manuals and Diagrams >
      • Instruction Manuals
      • Quick Set Up >
        • Quick Set Up Gaggia Anima
        • Quick Set Up Gaggia Cadorna
        • Quick Set Up Gaggia Magenta
        • Quick Set Up Gaggia Brera
        • Quick Set Up Gaggia Naviglio
        • Quick Set Up Gaggia Velasca
        • Quick Set Up Gaggia Accademia
        • Quick Set Up Gaggia Classic
  • MACHINES
    • Manual Machines Range >
      • Classic Range >
        • Classic Range - ALL CLASSICS
        • CLASSIC GT
        • CLASSIC E24 BRASS
        • Classic ALUMINIUM BOILER
        • Classic NON-STICK BOILER
      • Espresso Range
      • Carezza Range
      • All Manual Machines
    • Automatic Machines Range >
      • Accademia
      • Cadorna Range
      • Magenta Range
      • Anima Range
      • Brera Range
      • Velasca Range
      • Naviglio Range
      • Besana range
      • All Automatic Machines
    • Grinders
    • Warranty
    • Professional Machines
    • WORKING FROM HOME?
  • COFFEE+ACCESSORIES
    • COFFEE LINE >
      • Gaggia Coffee
      • Coffee Subscriptions
      • ESE Pods
      • Ècaffè Capsules
      • How to Store Coffee
      • Monin Syrups
    • MOCKTAILS
    • ACCESSORIES >
      • Cleaning Products
      • Barista Accessories
      • Milk Frothing
      • Spare Parts
  • VIDEOS, ZOOM, CHAT
    • MEET AND CHAT >
      • Meet Us Live
      • Gaggia Virtual Assistant
      • Showroom
    • VIDEO AND TRAINING >
      • Videos
      • Barista Training
      • Caffe Club
      • Augmented Reality
      • Podcasts
  • FAQs
    • After Sales Service
    • Repairs Booking In
    • Cleaning and Maintenance
  • CONTACT
    • Contact Us
    • Product Registration
    • Subscribe for News
    • About Us >
      • History
      • Brand Values
      • Our Motto
      • Milano
      • Gaggia 1977
    • Contact Gaggia Worldwide
    • Supporting Charities
    • Gaggia in the Community
    • Truly Italian Roots
    • Shipping
  • CART / SIGN IN
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delivery of goods

We are the official distributor of Gaggia in the United Kingdom. We ship our goods from Elland in West Yorkshire.  If you live close to our offices and want to collect your order, you can arrange it with us but due to COVID restrictions, we prefer to ship the goods to you using our authorised courier, if at all possible.

SHIPPING AND COLLECTION


FREE SHIPPING
We are delighted to announce that we are able to ship, FREE OF CHARGE, to certain areas of the United Kingdom - for order value of over £30.
Please insert your post code and area, when you go to check out, and the shipping charge will be calculated accordingly. The area for free shipping currently covers most of the United Kingdom. As our carriers charge us more to ship to Northern Ireland and certain parts of Scotland, we are unable offer free shipping to these areas. We endeavour to ship orders received before 12 noon, on the same day, and would normally be delivered the following day, to most UK post codes. Deliveries are only made during week days, unless you specifically request a Saturday delivery. Saturday deliveries will attract a higher delivery charge.

SHIPMENT OUTSIDE THE UNITED KINGDOM
We now ship to Ireland and other European countries. The countries we can ship to are:

Republic of Ireland
Spain
Germany
France 

Please email us, if your country is not enabled on our shopping cart.

We do not normally ship Electrical items to countries outside Europe. If you live outside Europe, please contact us by email. 
​
SHIPMENT TIMES
If stocks are available we aim to despatch the order, the same day or the day after the order is received. Stock availability is normally given on the product page. In some cases, when there is a high demand, we take orders in advance and for later delivery. In these cases, we would normally give the details of the estimated time for delivery on our product page. For higher value lines we may have to verify addresses and therefore the delivery could be delayed due to this. Please check with us if there is delay in receiving the goods.

CHARGES FOR COLLECTION AND DELIVERY - REPAIRS
If you need us to collect a machine from you for repair and service work, we usually charge a fee, if the machine is not under warranty. If the machine is under warranty but was purchased from a third party supplier (other than our shops) we shall charge a fee for collection, delivery and handling. Please note that carriage charge may apply if the machine is sent to us as a warranty repair but later found that the  reason for the fault was a result of scale or blockage due to inadequate maintenance. PLEASE GO TO REPAIR SECTION OF THE FAQ PAGE FOR MORE INFORMATION ON REPAIRS

Visit us in Elland by appointment
Unit C, Old Power Way, Lowfields Business Park, Elland HX5 9DE


Hours

M-F: 9am - 4pm

Telephone

01422 766972

Email

[email protected]​​

You have come to the Gaggia UK Office. If you are wanting to contact one of Gaggia's Worldwide Offices, please click below :

GAGGIA WORLDWIDE

Online Chat
  • You can use our online chat facility, during office hours and limited hours on weekends. 
Accessibility Issues
  • If you are unable to speak to us on the phone, you can use our web chat facility on this page during normal working hours.
  • We also have a Zoom platform where you can access our video service and chat at the same time. 

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