GAGGIA UNITED KINGDOM
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GAGGIA DIRECT
United kingdom



ABOut us

We are the Authorised Exclusive IMPORTER AND DISTRIBUTOR of GAGGIA Milano home coffee machines, coffee and accessories in the United Kingdom and Ireland. The company employs Gaggia trained engineers in repairing and servicing of Gaggia machines. Our company trades as Gaggia UK - The official registered name of the company is Caffe Shop Ltd. We carry an extensive range of Gaggia coffee machines. We SELL, REPAIR and SERVICE Gaggia home coffee machines.

We are based in Elland, West Yorkshire, about 3 minutes from Junction 24 of the M62 Motorway. We have plenty of parking within our premises and a convenient and friendly Factory Shop and Sales Office. Why not drop in and see us. You can visit us, by appointment during week days. We are also available during week days on ZOOM. You can meet us on zoom between 9am and 5pm during week days. We also have a CHAT LINE during week days and weekends.

If you have any questions please call us on 01422 766972 or visit us on ZOOM.


GAGGIA WARRANTY - BRITISH ISLES

We are aware of companies selling products to customers in the British Isles, from outside the United Kingdom. We strongly recommend that you find out where your machine is being despatched from to avoid any problems you may have, when it comes to warranty repairs.

WE SHALL ONLY HONOUR THE MANUFACTURER'S WARRANTY, IF THE MACHINE WAS PURCHASED FROM US DIRECTLY.


If the machine was not purchased from us, we can only offer help and advice but if you have to send the machine for warranty repairs, we shall refer you to the person who sold the machine to you, and they will have to contact us to arrange any warranty repairs.
Caffe Shop Ltd was established in 2009 by RajBeadle, who was the managing director of Gaggia UK, prior to Gaggia becoming part of Philips. Raj has been associated with Gaggia since 1992 and wanted to use his knowledge and skills to provide help and advice to coffee enthusiasts and users of Gaggia, in the United Kingdom.  In 2015, Gaggia's sole distribution in the UK and Ireland, was given to Raj Beadle and Caffe Shop Ltd. We are committed to helping Gaggia users to get the best out of their machines and coffee.


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Visit us in Elland by appointment
Unit C, Old Power Way, Lowfields Business Park, Elland HX5 9DE


Hours

M-F: 9am - 4pm

Telephone

01422 766972

Email

sales@gaggiadirect.com​​

You have come to the Gaggia UK Office. If you are wanting to contact one of Gaggia's Worldwide Offices, please click below :

GAGGIA WORLDWIDE

Online Chat
  • You can use our online chat facility, during office hours and limited hours on weekends. 
Accessibility Issues
  • If you are unable to speak to us on the phone, you can use our web chat facility on this page during normal working hours.
  • We also have a Zoom platform where you can access our video service and chat at the same time. 

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  • Home
  • Machines
    • About Gaggia Direct
    • Automatic Machines Range >
      • Brera Range
      • Anima Range
      • Magenta Range
      • Cadorna Range
      • Velasca Range
      • Naviglio Range
      • Accademia
      • All Automatic Machines
    • Manual Machines Range >
      • Classic Range
      • Carezza Range
      • Espresso Range
      • Gran /Viva / Espresso Range
      • All Manual Machines
    • Gaggia Classic 2019
    • Gaggia Classic 2023
    • Gaggia Acrobat Limited Edition
    • Refurbished Machines
    • Extended Warranty
    • Grinders
    • WORKING FROM HOME?
    • Professional Machines
    • Instruction Manuals
    • Quick Set Up >
      • Quick Set Up Gaggia Anima
      • Quick Set Up Gaggia Cadorna
      • Quick Set Up Gaggia Magenta
      • Quick Set Up Gaggia Brera
      • Quick Set Up Gaggia Naviglio
      • Quick Set Up Gaggia Velasca
      • Quick Set Up Gaggia Accademia
      • Quick Set Up Gaggia Classic
    • Gift Card
  • COFFEE LINE
    • Coffee Beans >
      • Gaggia Coffee Range
      • Blenders of Northampton
      • CAFFITALY ECAFFE
      • CaffeBlend
    • Decaffianated Coffee
    • ESE Pods
    • Ècaffè Capsules
    • How to Store Coffee
    • Subscriptions
    • Monin Syrups
  • ACCESSORIES
    • Cleaning Products
    • Cleaning and Maintenance
    • Barista Accessories
    • Milk Frothing
    • Spare Parts
    • Accessories
  • MEET ON ZOOM
    • Meet Us Live
    • Showroom
  • VIDEO AND TRAINING
    • Videos
    • Barista Training
    • Caffe Club
    • Augmented Reality
    • Blog
    • Podcasts
  • Repairs
  • Sign In
  • CONTACT
    • Product Registration
    • Subscribe for News
    • About Us
    • Supporting Charities
    • History
    • Gaggia 1977
    • Truly Italian Roots
    • Shipping