The following blog was written and published on LinkedIn by a customer of ours, Berris Charnley. https://www.linkedin.com/in/berris-charnley/
"You should be able to fix the machines you buy. This idea has been gaining ground in recent years under the banner of the right to repair movement. Repair and maintenance are interesting cousins of intellectual property. They operate on the same boundaries of remaking and making, openness and closedness, and sharing or protecting ideas. Various figures have emerged to champion the idea that repair is a right, they range from journalist/author Cory Doctrow <https://pluralistic.net/> and computer technician Louis Rossman, <https://www.youtube.com/channel/UCl2mFZoRqjw_ELax4Yisf6w> who point to the fortresses being constructed around big tech using intellectual property; fortresses that make it harder and harder to fix a laptop, over to Tesla rebuilders <https://www.vice.com/en/article/qvm3z5/rich-rebuilds-tesla-repair-and-salvage> and tractor maintainers <https://www.wired.com/story/john-deere-farmers-right-to-repair/>. As tech-focused news media such as Vice and WIRED have covered these stories the narrative is often told as one of evil corporations, looking to use secrecy, patents and sealed units to stop rebel repairers from fixing their own devices. The strong impression that this telling creates is that customer repairs are bad for business. But what happens when companies encourage repairs? Is it true, as Louis Rossman puts it, that, “You will not go out of business if you share with other people how you did a repair”? I recently had to fix a coffee machine. I’ve been using the same Gaggia Classic for nearly 12 years and it started to leak. I got in touch with Gaggia Direct <https://www.gaggiadirect.com/>, my local UK Gaggia distributer. Surprisingly I was invited to have a zoom call with the company’s owner. He talked me through the fault, gave me a likely diagnosis, and then told me where I could buy the gasket I would need. The website he directed me to – Mr Bean to Cup <https://www.mrbean2cup.co.uk/> – provided blowup schematics with details of the gasket. With the new part in hand, I went back to Gaggia Direct’s website where there were links to instructional videos to help me with the installation. What was happening here? Gaggia Direct has taken an explicit decision to enable people to do repairs for themselves. Their thinking is that trusting their customers will help their customers to trust them. My own experience points to a couple of additional benefits. As I attempted the repair it immediately became obvious that while it might have seemed simple, there was a lot of know-how that I was missing. Various threads had seized, and it wasn’t entirely obvious, even following along with an instructional video, how much pressure to put where, or what was important. The experience of attempting the repair myself strengthened my respect for the Gaggia Direct technicians’ expertise. And thinking more deeply about trust, I had found myself dealing with a company that was willing to help me try and keep a 12-year-old machine running. When that machine eventually dies, I want to buy from a company that will help me keep the next machine running this long. In summary Gaggia Direct has chosen to have a better relationship with its customers because they think that will be better for their business. Speaking personally that seems to be a good decision and the company’s reviews on Google and Trust Pilot suggest that other customers feel the same way. On a more theoretical level the Gaggia Direct example points to something that intellectual property scholars have been suggesting for a long time: registering and working strong intellectual property is only one of several business strategies and it is not one that every business manager sees as important and useful. More generally, the Gaggia Direct case points to the benefits of maintaining an open relationship to knowledge and adds an interesting extra wrinkle of complexity to the right to repair story. Opening up is something some businesses are choosing to do themselves, precisely because this way of operating seems more profitable. Finally, the Gaggia Direct example points to the importance of know-how. It is not just the technical specifications which matter, but also the expertise which goes around them. This is a point of direct relevance to several intellectual property focused debates ranging from discussions of the Tesla patents to the Covid TRIPS waiver. Making the intellectual property available, whether that is schematics from patent filings or sequence information, is only the start of the process of knowledge transfer. "
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For those who have like a Black coffee machine in their kitchen, we have put together a coffee station. It consists of the Classic Pro in Thunder Black, the M2D Macap Grinder in black and a black matt finished knock out box. Although they are not a perfect match in the finish, they look great together and can be an ideal set for the barista in you.
I am going to describe my way of using my Gaggia Classic. It is not the only way but might be a useful guide for those starting off with the Classic for the first time.
I switch on the machine, check the water tank [fill if necessary] and wait until the light comes on for the coffee. This means that the water temperature in the boiler has reached a lower level of the limit, ie about 70 degrees C. At this point, I run a bit of water through the brew head and hold the portafilter [filter holder] under it to warm the holder. I also open the steam wand the steam knob on the right, with the coffee button still on. This draws the water through the steam pipe. Once water comes through the steam wand, I close the wand and stop the coffee button. There will be some drips from the wand. You can release any excess water by opening the steam knob again to release this. I then leave the machine to get up to the max temperature, ie until the light turns off. This means that the coffee thermostat max temperature has been reached. During the time I prepare to grind the coffee and tamp etc. Before I engage the portafilter, with the coffee in the basket, on to the brew head, I press the coffee button, just enough to release a little bit of water. Then I immediately engage the portafilter and press the coffee button again to start the brew for a second or so, and then stop, and then start the brew again after 3 seconds. This is to pre-infuse the coffee with some water. Once I get my desired amount of coffee, I stop the coffee button. Pre-infusion can give you a better coffee, in my opinion. Modding the Classic is something that has gone on for many years by Gaggia enthusiasts. You may have seen Rancillio Silvia steam wand fitted to the pre-2015 models. This was quite common. This, of course, is no longer necessary as the 2019 Classic has the professional steam wand as standard.
OPV Another common adjustment, rather than a modification, that users carried out on the pre-2015 model was the adjusting of the Over Pressure Valve. On the 2019 model the OPV is on the top of the pump rather than being fitted to the boiler. It is not as easy as the older model. It seems to be a question a lot of enthusiasts seem to ask. I find that enthusiasts somehow find a way of adjusting things on the Classic. As a manufacturer's agent we need to warn against any internal adjustments or modifications as this will invalidate the manufacturer's warranty. The machine's default pressure for opening the solenoid is 9 bar. This is what the factory setting is. This is what you have even on professional machines. It is therefore not necessary to change this unless you want to perform unusual trials . Yes, it can have an impact on achieving different results on coffees depending on the fineness of the grind. I personally am happy changing the grind or the pressure I apply when tamping the coffee or increasing or decreasing the amount of coffee you put in to try out different tastes in coffee. Pre-infusing the coffee also can help. PID Another modification I see done is, fitting a PID controller. This is probably a good thing as it keeps the temperature range at a smaller range – say 85 -90 degrees, rather than the normal of 72 – 92 degrees. Fitting a PID is not something that you can easily do at home. Any modification can invalidate the warranty on the machine. Simple Modifications There are some simple modifications which can make a big difference to the quality of coffee. Two of these simple modifications are fitting a filter seal for the brew head and a professional shower disc. We now have a E61 silicone seal [blue] and a professional shower disc on our website. They are £5 each and they are both excellent. What it does is that it gives a bit more flexibility when you are fitting the portafilter on to the machine. It is easier to fit. You can put 18-19g of coffee in a 16g basket and still manage to fit the portafilter with relative ease because the silicone seal is springy and flexible. The pro shower disc has 2 layers – a metal layer with larger holes and a mesh layer. This allows the water to flow in a more controlled way from the brewhead. Both items are available to buy on this website. If you need further advice, why not come and see us live and talk to us on Zoom. How do I get a good milk froth on a Gaggia Classic 2019 Pro? It is a question I get asked many times. I think some of you are finding it harder than the previous models of the Classic which had the pannerello frothers. The Pannerello Frothers have a simple sleeve that allow air to always go into the milk, when you insert it into the jug. As you probably know, that air is main ingredient in stretching the milk. If you are a person who wants a flat white or a more controlled micro foaming, then the sleeve on a pannerello frother [the one you find on all the other models we do] can be a non starter. I usually take the sleeve off [on a panneello frother] and foam the milk using, just the tip of the wand and get great results. When you do this, you will find that 'you' have to add the air. This will come with practice. I tend to put the tip of the wand [without the sleeve] about an inch into the milk and open the wand fully by rotating the knob fully. The force of the steam will create a depression and a vortex in the milk and the milk should start to go round. The Classic 2019 has the professional steam wand. This means that there is no air added by the frother. It just has the 2 holes on the nipple of the wand and therefore you have to control the air intake. It is therefore similar to foaming without the sleeve on a pannerello frother. If you use the right jug and practice a bit with the directing of the tip and adding of air, you can produce some great results. When I say, using the right jug, I think a lot of users who are used to the pannerello frother find it difficult to change to the Classic 2019 wand because they are trying to use the same jug that they had before and doing it the same way as before. Tips
Milk Jugs Remember, different jugs can give different results. I quite like the straight jugs that we do, as they keep the swirling and gives more control by pushing the milk to the bottom. If you are using a V shaped jug, you will find a different result. There are obviously different sizes available. If you are wanting milk for a one or two cups, the 12oz [350cc] jug is ideal. Once you get used to this, you should be able to get a good micro foamed milk for flat white and latte art. If you add more air you can stretch it to about double the quantity in the jug. If you want a better pour for latte art, then have a look at the Motta Jugs. Let us know how you are getting on. We have introduced an app on our website to enable customers to compare different models of our range easily. Look for the above sign on the top left hand corner of the product page and just click on it to select the product for comparison. You can then compare all the products you have selected for comparison. You can clear your selection as many times as you want. I hope this is useful for you.
Coffee is one of the most consumed drinks in the world. For break times or for an energy boost, it is a perfect companion for many moments throughout the day. And, once you have enjoyed its taste, do not throw away the coffee pucks! There are plenty of ways to give them a second life. For example, they can be recycled and used for gardening.
Coffee grounds, in fact, are rich in nutrients such as calcium, nitrogen, potassium and magnesium, essential for fertilisation. For this reason, they can be employed as an excellent natural compost, especially for plants that love acidic soils, such as azaleas, hydrangeas, rhododendrons and camellias. Before their reuse, it is important to store them properly in a dry plastic bag or sealed glass container, to prevent any mold formation. - reproduced from Gaggia Website www.gaggia.com/un-espresso-in-giardino-come-riciclare-i-fondi-di-caffe/
So, how to use them, in the best way? Just spread the coffee directly on the ground or in the pot, near the plant. Furthermore, to make a powerful and ecological liquid solution, you can put two cups of coffee grounds in a bucket full of water, and let them sit there for at least 24 hours. The fertiliser obtained can be sprayed directly on the plants, as nourishment for the leaves, which will become greener and luxuriant.
Recycling coffee grounds can also be useful for another important ally for a healthy garden: the repellent. In fact, they can be scattered around the plants and at the edges of the garden. In this way, you can obtain a valid help in removing unwanted snails, insects and small animals. As an old grandmother’s remedy teaches, coffee grounds and ash are the perfect method to protect the garden, without resorting to chemicals or pesticides. Moreover, not everyone knows that coffee grounds also favor the growth of many vegetables and fruits, such as carrots and radishes. The addition of coffee powder to the seeds of these veggies makes sowing easier and, during the development of the seedlings, it will release the right nourishment by keeping pests away. Recycling is a precious and fundamental habit for the sustainability of the environment. Start with a small step: preserve your espresso coffee puck and give your favorite drink a “green” second life! |
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AuthorHello, my name is Raj Beadle. I am the author of this blog. I am the owner and managing director of Caffe Shop Ltd - Gaggia UK. We represent Gaggia spa in the UK and are the exclusive distributor of Gaggia in the UK. We also directly retail via our website www.gaggiadirect.com and also through our own retail shops. Archives
October 2023
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