We are Open Online and Working
We hope you are hunkering down and keeping safe during these difficult times.
DESPATCH OF NEW MACHINES, COFFEE AND ACCESSORIES
We are trying to keep you going with coffee and coffee machines and help. Our chat line and emails are open.
SHOPS
To protect our staff and customers, we have closed all our outlet and high street shops temporarily. You can place orders online.
REPAIRS AND SERVICE
We are unable to open our service centre due to COVID-19 restrictions. Until we have Government guidelines as to how we can safely bring our staff back, we are unable give a date for resuming our servicing and repair centre. Meanwhile, we have set up a page for as much help as possible for Gaggia machine users, with videos, podcasts and answers to FAQs. Please visit our website : https://www.gaggiadirect.com/maintenance-and-repair.html
If you need further help, you can chat to us or email us for advice. We hope to do more videos and we are also able to do ZOOM meetings or Whatapp advice wherever possible.
I am working from home and my colleague, Steven, is working from the office and working incredibly hard to keep much of the business going online. Our website is working well and with the help of our courier service partner, we have been sending out orders daily. Our master roaster, Tony, in our Northampton shop volunteered to roast as much coffee as possible. We also have a decent stock of coffee from Gaggia and Caffitaly.
GAGGIA ITALY [Updated 30th April]
Gaggia has now got back to producing and we have now received most of the products back in stock.
At times like this that we all come together to work even harder to support each other. Thank you all for continuing to buy from us and being great customers.
Please place your orders through our website and if you need any assistance, feel free to chat with us or email us.
Take care
Raj Beadle
Managing Director
DESPATCH OF NEW MACHINES, COFFEE AND ACCESSORIES
We are trying to keep you going with coffee and coffee machines and help. Our chat line and emails are open.
SHOPS
To protect our staff and customers, we have closed all our outlet and high street shops temporarily. You can place orders online.
REPAIRS AND SERVICE
We are unable to open our service centre due to COVID-19 restrictions. Until we have Government guidelines as to how we can safely bring our staff back, we are unable give a date for resuming our servicing and repair centre. Meanwhile, we have set up a page for as much help as possible for Gaggia machine users, with videos, podcasts and answers to FAQs. Please visit our website : https://www.gaggiadirect.com/maintenance-and-repair.html
If you need further help, you can chat to us or email us for advice. We hope to do more videos and we are also able to do ZOOM meetings or Whatapp advice wherever possible.
I am working from home and my colleague, Steven, is working from the office and working incredibly hard to keep much of the business going online. Our website is working well and with the help of our courier service partner, we have been sending out orders daily. Our master roaster, Tony, in our Northampton shop volunteered to roast as much coffee as possible. We also have a decent stock of coffee from Gaggia and Caffitaly.
GAGGIA ITALY [Updated 30th April]
Gaggia has now got back to producing and we have now received most of the products back in stock.
At times like this that we all come together to work even harder to support each other. Thank you all for continuing to buy from us and being great customers.
Please place your orders through our website and if you need any assistance, feel free to chat with us or email us.
Take care
Raj Beadle
Managing Director
HoursM-F: 9am - 4pm
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Telephone01422 766972
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sales@caffeshop.co.uk
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