What is new in 2025
HELP and ADVISE
Our aim is to continue to improve our level of service in 2025
To this end we have introduced the following:
To this end we have introduced the following:
- Extending our hours for Zoom help, until 6pm on week days [by appointment, if it is after 5pm]. Normal hours for Zoom will continue from 9am till 5pm every week day.
- Introducing a new Virtual Assistant to help you with answers 365 days 24/7. Our Virtual Assistant is constantly learning from our own experts and from our website and other relevant websites. We shall continue to monitor the answers given by the VA, to improve the information provided.
- We shall continue with our person-person CHAT service during week days.
- Access to Zoom for the Hearing impaired : We are offering to arrange a sign language facility for those who need this help. Feel free to email us and make an appointment.
GAGGIA OUTLET SHOP
Look out for attractive deals on New Machines [with damaged boxes] and Refurbished Machines in our GAGGIA OUTLET SHOP site
Although our physical Outlet Shops are permanently closed in Castleford and Braintree, we continue to sell products which are either refurbished or New machines with damaged boxes, that we do not sell on our main website. You can also arrange an appointment to come to our showroom on certain days of the week.
NEW Products
New for 2025: SEE BELOW